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8/10 Olga Russia

Staff attention, breakfast, location

Tuesday, November 30, 2021

8/10 Anonymous United Kingdom

Head Receptionist, Mouna, was particularly helpful.

Tuesday, November 30, 2021

8/10 Mary United States

The hotel was generally pleasant and the staff helpful and accommodating.

Tuesday, November 30, 2021

8/10 Choukairi Morocco

Location,food,staff,

Tuesday, November 30, 2021

10/10 Dean United States

I liked the rooms as a solo traveler, plenty of space for one. The daily housekeeping was nice because there were always clean towels and rooms. AC worked....

I liked the rooms as a solo traveler, plenty of space for one. The daily housekeeping was nice because there were always clean towels and rooms. AC worked. Breakfast on the rooftop was a pleasant way to wake up each morning. The location was nice also, in the middle of everything I needed to do and go to. The curtains blocked out all light which was also fantastic and unexpected. They also have security at the front unlike other hotels I saw. It felt safe, comfortable and clean my entire visit. The staff was very helpful and easy to talk to. Overall great experience. I will definitely be staying again in the future.

Tuesday, November 30, 2021

5/5 DIssam Birmingham

My wife and I stayed here while travelling around Morocco and studying Arabic. Thankfully, we booked this hotel during our stay in Fes as the staff were...

My wife and I stayed here while travelling around Morocco and studying Arabic. Thankfully, we booked this hotel during our stay in Fes as the staff were always trying to help with our practice. Moreover, the manageress would offer to translate any unfamiliar vocabulary for me! As for the general service, we were always made to feel welcome and cared for. Breakfast was always well prepared and they were incredibly patient with our poor time keeping.I really could not recommend this hotel enough!

4/5 202fairuzn

This is my first time in Morocco. Fes is a beautiful city! This hotel is in the heart of the city. Four good points:1) The hotel is easy to locate.2) Smooth...

This is my first time in Morocco. Fes is a beautiful city! This hotel is in the heart of the city. Four good points:1) The hotel is easy to locate.2) Smooth and fast check-in, no hassle.3) Luggage brought to the room quickly4) As a muslim, we appreciate that the bathroom has a water hose beside the toilet bowl. Awesome!

10/10 Zaakir United Kingdom

Hospitality

Tuesday, November 30, 2021

4/5 S J G DeWitt

We spent the afternoon enjoying the coffees and drinks. There was an international element amid the locals enjoying the soccer matches. The cafe is on...

We spent the afternoon enjoying the coffees and drinks. There was an international element amid the locals enjoying the soccer matches. The cafe is on the corner of an intersection with ample seating outside and in to accommodate the many people,predominantly men, who savor this ritual. Service was great and the place was spotless.

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Zahrat Al Jabal

Located in the very heart of the city, this hotel is nestled in one of the most elegant areas of the Fez. Only 15 minutes from the airport and 5 minutes from the amazing Medina of Fez, a UNESCO World Heritage site.

Known for its high quality service where each room is tastily designed and full equipped, some rooms even offer a balcony.

The entire Zahrat Al Jabal team is expecting to make your stay in Fez an unforgettable one.

Our rooms

Single Room

Room size : 12m² 1

Double or Twin Room

Room size : 12m² 2

Triple Room

Room size : 16m² 3

Junior Suite (3 Adults)

Room size : 22m² 3

Facilities

Outdoors

Outdoor furniture
Sun terrace
Terrace

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay
Property is cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation is disinfected between stays
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus

Physical distancing

Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available

Safety features

Face masks for guests available
Thermometers for guests provided by property
Access to health care professionals
First aid kit available
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities

Accessibility

Toilet with grab rails
Wheelchair accessible

General

Shuttle service
Adult only
Shared lounge/TV area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Designated smoking area
Air conditioning
Allergy-free room
Shops (on site)
Heating
Car hire
Gift shop
Lift
Facilities for disabled guests
Non-smoking rooms
Newspapers
Room service

Safety & security

Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safety deposit box

Business facilities

Fax/photocopying
Business centre
Meeting/banquet facilities Additional charge

Cleaning services

Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge

Entertainment and family services

Children television networks
Babysitting/child services Additional charge

Reception services

Concierge service
Luggage storage
Tour desk
Currency exchange
Express check-in/check-out
24-hour front desk

Transport

Airport drop off Additional charge
Airport pick up Additional charge

Parking

Accessible parking
Street parking
Secured parking

Internet

Free! WiFi is available in public areas and is free of charge.

Food & Drink

On-site coffee house
Chocolate or cookies Additional charge
Fruits Additional charge
Kid meals Additional charge
Special diet menus (on request)
Snack bar
Breakfast in the room
Restaurant

Activities

Tour or class about local culture Additional charge
Walking tours Additional charge
Horse ridingOff-siteAdditional charge
HikingOff-site

Pets

Pets are not allowed.

Languages spoken

Arabic
English
Spanish
French

Property surroundings

What's nearby

Nouvelle Ville 0.4 km
C.C.I.S Fes 0.8 km
Borj Fez Mall 1.3 km
Royal Palace Fes 2.1 km
Batha Square 3.2 km
Bab Bou Jeloud Fes 3.3 km
Medersa Bouanania 3.4 km
Karaouiyne 4.2 km

Restaurants & cafes

Cafe/bar La villa (Cafe/bar) 0.7 km
Restaurant Z AGORA (Restaurant) 0.8 km

Supermarkets & grocery stores

Market marche central (Market) 0.8 km
Supermarket Carrefour (Supermarket) 1 km

Natural beauty

River sebou (River) 0 km
Mountain cybercafé (Mountain) 0.2 km

Ski lifts

00 0.1 km

Public transport

Train Fes Railway Station (Train) 1 km

Closest airports

Fès–Saïs Airport 12.2 km

Customers comments

comments by booking.com
comments by TripAdvisor.com

Dean United States, 10/29/21

Read more 10 / 10

Olga Russia, 10/18/21

Staff attention, breakfast, location

Read more 8 / 10

Zakariae Morocco, 8/23/21

This customer did not leave a comment.

Read more 8 / 10

Hind United States, 7/26/21

This customer did not leave a comment.

Read more 10 / 10

Bouchama Morocco, 6/18/21

This customer did not leave a comment.

Read more 8 / 10

Linda Spain, 6/17/21

I loved the staff and the room. Very clean and comfortable. The girl from the front desk , the guy who carries the bag were just amazing, super nice and lovely. I recommend this hotel to stay, it has a...

Read more 8 / 10

Choukairi Morocco, 6/1/21

Location,food,staff,

Read more 8 / 10

Choukairi Morocco, 4/21/21

I enjoyed my stay in this hôtel,the staff was very kind,the terrasse of the restaurant is wonderful, good location, its Nice place to stay fo accommodation in fes city

Read more 8 / 10

Zaakir United Kingdom, 3/15/20

Hospitality

Read more 10 / 10

Anonymous United Kingdom, 3/7/20

Head Receptionist, Mouna, was particularly helpful.

Read more 8 / 10

Jasim United Kingdom, 3/3/20

This customer did not leave a comment.

Read more 10 / 10

Mohamed Saudi Arabia, 2/20/20

This customer did not leave a comment.

Read more 8 / 10

John United Kingdom, 1/27/20

This customer did not leave a comment.

Read more 10 / 10

Goran Croatia, 1/15/20

This customer did not leave a comment.

Read more 8 / 10

Mary United States, 1/15/20

The hotel was generally pleasant and the staff helpful and accommodating.

Read more 8 / 10

Anonymous China, 1/15/20

This customer did not leave a comment.

Read more 3 / 5

Alan P New York

This is an average hotel in most respects. The room was small but serviceable. It was very clean and the staff was friendly and helpful. The breakfast buffet leaves a lot to be desired. The offerings were...

Read more 3 / 5

milliesmum2016 Christchurch

This hotel in the centre of the new part of Fes was fine for a couple of nights. The King obviously thought so too because his personal guards and staffers were staying there while he was visiting the...

Read more 3 / 5

202fairuzn

This is my first time in Morocco. Fes is a beautiful city! This hotel is in the heart of the city. Four good points:1) The hotel is easy to locate.2) Smooth and fast check-in, no hassle.3)...

Read more 3 / 5

BambiLaFawn Orlando

This place is basic, but was clean. The beds were comfortable and the heater worked, with the shower having plenty of hot water. What made this a 3 star and not a 4 star was the smoke smell in most areas...

Read more 3 / 5

DIssam Birmingham