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10/10 Zaakir United Kingdom

Hospitality

Sunday, March 15, 2020

8/10 Choukairi Morocco

I enjoyed my stay in this hôtel,the staff was very kind,the terrasse of the restaurant is wonderful, good location, its Nice place to stay fo accommodation...

I enjoyed my stay in this hôtel,the staff was very kind,the terrasse of the restaurant is wonderful, good location, its Nice place to stay fo accommodation in fes city

Wednesday, April 21, 2021

4/5 capetown Cape Town Central

Hotel is a wonderful small hotel with great ambience.Reception is small but coffee lounge adjacent to it is a great place to relax or enjoy a snack.Only...

Hotel is a wonderful small hotel with great ambience.Reception is small but coffee lounge adjacent to it is a great place to relax or enjoy a snack.Only 2 lifts serving all the floors,is a snag becuse you wait long when checking your luggage to rooms or going down or up.Upstairs breakfast room has a fantastic view if surrounding area and enjoyable to sit there at night and have supper.Breakfats was nice although you pay for omelette and scrambled eggs,at breakfast.The lights in the passage do tend to go off at all times,must be a technical problem.Staff were very friendly and humble.Rooms from first floor up facing the city is best view.Bathroom extremely small,can hardly move around,only has shower adn toilet.

5/5 Sandy Z Manchester

apart from the stuck up owners daughter everything else about the hotel is amazing. i love each and every day of my stay there. the staff are amazing...

apart from the stuck up owners daughter everything else about the hotel is amazing. i love each and every day of my stay there. the staff are amazing and the receptionist was amazing....moh is the man. the director is great i cant say there's one single anything wrong with staying there. the location is good and the food is great. the staff are defo great unless urself u have an attitude stuck up problems otherwise i wud stay there wen ever i go fez.

9/10 Linda Spain

I loved the staff and the room. Very clean and comfortable. The girl from the front desk , the guy who carries the bag were just amazing, super nice and...

I loved the staff and the room. Very clean and comfortable. The girl from the front desk , the guy who carries the bag were just amazing, super nice and lovely. I recommend this hotel to stay, it has a good price and the service is the best.

Thursday, June 17, 2021

8/10 Anonymous United Kingdom

Head Receptionist, Mouna, was particularly helpful.

Saturday, March 7, 2020

8/10 Ali Morocco

the Staff was welcoming and kind

Sunday, January 2, 2022

8/10 Choukairi Morocco

Location,food,staff,

Tuesday, June 1, 2021

10/10 Abderahim Morocco

Reception was great and helpful, the room was clean and I enjoyed my breakfast would definitely recommend

Saturday, August 14, 2021

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Zahrat Al Jabal

Hotel 3 stars in Fès

Located in the very heart of the city, this hotel is nestled in one of the most elegant areas of the Fez. Only 15 minutes from the airport and 5 minutes from the amazing Medina of Fez, a UNESCO World Heritage site.

Known for its high quality service where each room is tastily designed and full equipped, some rooms even offer a balcony.

The entire Zahrat Al Jabal team is expecting to make your stay in Fez an unforgettable one.

Our rooms

Single Room

Room size : 12m² 1

Double or Twin Room

Room size : 12m² 2

Triple Room

Room size : 16m² 3

Junior Suite (3 Adults)

Room size : 22m² 3

Facilities

Outdoors

Outdoor furniture
Sun terrace
Terrace

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas

Cleanliness & disinfecting

Guests have the option to cancel any cleaning services for their accommodation during their stay
Property is cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Guest accommodation is disinfected between stays
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus

Physical distancing

Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available

Safety features

Face masks for guests available
Thermometers for guests provided by property
Access to health care professionals
First aid kit available
Process in place to check health of guests
Hand sanitizer in guest accommodation and key areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Staff follow all safety protocols as directed by local authorities

Accessibility

Toilet with grab rails
Wheelchair accessible

General

Shuttle service
Adult only
Shared lounge/TV area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Designated smoking area
Air conditioning
Allergy-free room
Shops (on site)
Heating
Car hire
Gift shop
Lift
Facilities for disabled guests
Non-smoking rooms
Newspapers
Room service

Safety & security

Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
24-hour security
Safety deposit box

Business facilities

Fax/photocopying
Business centre
Meeting/banquet facilities Additional charge

Cleaning services

Daily housekeeping
Trouser press Additional charge
Ironing service Additional charge
Dry cleaning Additional charge
Laundry Additional charge

Entertainment and family services

Children television networks
Babysitting/child services Additional charge

Reception services

Concierge service
Luggage storage
Tour desk
Currency exchange
Express check-in/check-out
24-hour front desk

Transport

Airport drop off Additional charge
Airport pick up Additional charge

Parking

Accessible parking
Street parking
Secured parking

Internet

Free! WiFi is available in public areas and is free of charge.

Food & Drink

On-site coffee house
Chocolate or cookies Additional charge
Fruits Additional charge
Kid meals Additional charge
Special diet menus (on request)
Snack bar
Breakfast in the room
Restaurant

Activities

Tour or class about local culture Additional charge
Walking tours Additional charge
Horse ridingOff-siteAdditional charge
HikingOff-site

Pets

Pets are not allowed.

Languages spoken

Arabic
English
Spanish
French

Property surroundings

What's nearby

Nouvelle Ville 0.4 km
C.C.I.S Fes 0.8 km
Borj Fez Mall 1.3 km
Royal Palace Fes 2.1 km
Batha Square 3.2 km
Bab Bou Jeloud Fes 3.3 km
Medersa Bouanania 3.4 km
Karaouiyne 4.2 km

Restaurants & cafes

Cafe/bar La villa (Cafe/bar) 0.7 km
Restaurant Z AGORA (Restaurant) 0.8 km

Supermarkets & grocery stores

Market marche central (Market) 0.8 km
Supermarket Carrefour (Supermarket) 1 km

Natural beauty

River sebou (River) 0 km
Mountain cybercafé (Mountain) 0.2 km

Ski lifts

00 0.1 km

Public transport

Train Fes Railway Station (Train) 1 km

Closest airports

Fès–Saïs Airport 12.2 km

Customers comments

comments by booking.com
comments by TripAdvisor.com

Anonymous Ireland, 3/27/22

This customer did not leave a comment.

Read more 8 / 10

Ali Morocco, 1/2/22

the Staff was welcoming and kind

Read more 8 / 10

Olga Russia, 10/18/21

Staff attention, breakfast, location

Read more 8 / 10

Zakariae Morocco, 8/23/21

This customer did not leave a comment.

Read more 8 / 10

Abderahim Morocco, 8/14/21

Reception was great and helpful, the room was clean and I enjoyed my breakfast would definitely recommend

Read more 10 / 10

Hind United States, 7/26/21

This customer did not leave a comment.

Read more 10 / 10

Bouchama Morocco, 6/18/21

This customer did not leave a comment.

Read more 8 / 10

Linda Spain, 6/17/21

Read more 8 / 10

Choukairi Morocco, 6/1/21

Location,food,staff,

Read more 8 / 10

Choukairi Morocco, 4/21/21

I enjoyed my stay in this hôtel,the staff was very kind,the terrasse of the restaurant is wonderful, good location, its Nice place to stay fo accommodation in fes city

Read more 8 / 10

Zaakir United Kingdom, 3/15/20

Hospitality

Read more 10 / 10

Anonymous United Kingdom, 3/7/20

Head Receptionist, Mouna, was particularly helpful.

Read more 8 / 10

Jasim United Kingdom, 3/3/20

This customer did not leave a comment.

Read more 10 / 10

Mohamed Saudi Arabia, 2/20/20

This customer did not leave a comment.

Read more 8 / 10

S J G DeWitt

We spent the afternoon enjoying the coffees and drinks. There was an international element amid the locals enjoying the soccer matches. The cafe is on the corner of an intersection with ample seating...

Read more 4 / 5

Maree774 Melbourne

The room looked nice and the bed was comfortable. Breakfast was on the top floor and had great views. I also had some laundry done for a reasonable price. I had a fairly large leak in my bathroom so I...

Read more 3 / 5

Alan P New York

This is an average hotel in most respects. The room was small but serviceable. It was very clean and the staff was friendly and helpful. The breakfast buffet leaves a lot to be desired. The offerings were...

Read more 3 / 5

milliesmum2016 Christchurch

This hotel in the centre of the new part of Fes was fine for a couple of nights. The King obviously thought so too because his personal guards and staffers were staying there while he was visiting the...

Read more 3 / 5

Michael H Crowborough

Well located right in the middle of town. Rooms okay but not special; breakfast chaotic and buffet not adequate nor replenished. Staff pushed to the limit and tried their best. Not the greatest in my opinion.

Read more 4 / 5

Annelieke v Leiden

Our room in this hotel was not that good at all. The toilet wouldn’t stop flushing, the balcony door could only lock and not just close. We had to ask for towels twice (first we only had 1, the next day...

Read more 3 / 5

Terrance M Hamilton

...I would have given it another star. Good a/c in the room. It had a small bathroom but manageable. Average breakfast fare on offer. There was [for me] no room wifi but good in reception. The cafe was...

Read more 3 / 5

Walid E

alright some people pay £20 - £25 quid a night and want a 5 stars hotel, I say that's not fair to be honest. for that price, you get that quality. full stop.I was going to give it 1 star...

Read more 3 / 5

pinoytraveller2 Luzon

Another late review. We stayed for one night At Zahrat Al Jabal Hotel during our short trip to Fez. We decided to stay outside the Old City (Madinah) for more flexibility in terms of transport. The lady...

Read more 3 / 5

capetown Cape Town Central

Hotel is a wonderful small hotel with great ambience.Reception is small but coffee lounge adjacent to it is a great place to relax or enjoy a snack.Only 2 lifts serving all the floors,is a snag...

Read more 4 / 5

Martine b Amsterdam

the rooms are cleaned every day, the beds are good and breakfast/ variety was more than we expected! And the service is good! In front of the hotel there is a terrace with a view on the street, you can...

Read more 4 / 5

Sandy Z Manchester